Vacation Station terms & conditions
- Guests are required to make at least a payment of 50% deposit to secure their booking. The outstanding balance is due 40 days prior to arrival. A written notification will be sent to you closer to the time.
- For all bookings made less than 40 days to check in, the complete rental amount is payable once off.
- Kindly note the guest is liable for any damages made on the property during their stay, and will be charged for damages if necessary.
- Please inform ZA Vacation Station Ltd in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
- There is an available shuttle for all those that require shuttle services upon arrival. Please contact us with the email provided on your booking confirmation should you require shuttle services.
- Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
- Smoking is not allowed inside the property.
- Pets are not allowed unless upon request
- Guests are required to hand over all keys given them at the time of check in
- Guests are to report any breakages at reception before check out.
- Guests are to notify reception a day before check out if they require any shuttle services at check out and should also indicate exact check out time (ranging from 7:00 to 11:00)
- Door codes and key location will be provided to the guests within 24 hours from check in
- Wifi password will be found in your welcome package provided at check in